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A large North American automobile manufacturer faced significant challenges in managing its MRO data. With over 450,000 SKUs and counting, inefficiencies in procurement and maintenance were increasing operational costs and downtime. The client required a sustainable solution to cleanse and govern its MRO data.


Before partnering with IMA, a large North American automobile manufacturer faced significant difficulties in managing its extensive MRO data. With over 450,000 SKUs, unreliable and unformatted data led to inefficiencies in procurement and maintenance, increasing operational costs and downtime. Inefficient search processes further delayed critical maintenance and procurement activities. Additionally, the absence of a defined governance system made it impossible to ensure long-term data integrity.


IMA implemented a comprehensive solution to transform the client’s MRO data and establish a sustainable governance framework. The MRO data cleansing process standardized, captured, and structured the client’s item master, converting unusable data into a valuable and reliable asset. A custom governance solution was introduced to maintain ongoing data quality and ensure accuracy over time. Additionally, enhanced search capabilities were implemented, allowing the client to quickly locate critical MRO parts, reducing downtime and improving operational efficiency.


The client realized significant cost savings as a result of these improvements. By eliminating duplication, they saved $5,000,000, while an additional $5,000,000 was saved through optimized form, fit, and function inventory management.